Appliance Repair

Before you choose: reading appliance repair reviews

Home-service reviews are most useful when they describe the process: did the appliance repair business show up when promised, explain the work, match the estimate, and clean up. Read the verified-only score first, then the two most recent negative reviews and how the business answered them.

Worth checking

• License in the right trade, checked on your state licensing board's site, and a certificate of insurance on request.
• Written estimate before work starts, with what could change it.
• Who pulls permits and whether the permit fee is included.
• A labor warranty in writing.
• Reviews that mention the same business name, service area and crew you are being quoted by.

Questions people ask

Should I pick the appliance repair business with the highest score?

Pick from the top few with enough recent reviews, then read them. A 4.6 with sixty recent verified reviews is a stronger signal than a 5.0 with four. Scores here start at 3.5 and move with evidence, so a high score on a few reviews is still provisional.

What does a provisional score mean?

The business has fewer than three counted reviews. It is listed without a rank. Read the reviews it does have and lean on license, insurance and references.

Can an appliance repair business pay to rank higher here?

No. Lists are ordered by score, then review count, then name. Nothing a business pays for enters the calculation, and an automated test checks that on every deploy.