Pricing
Free for every business. One tool worth paying for.
No tiers that hold your own customers hostage. No annual contract. No per-domain fees.
Free
$0/month
Everything a business needs to be present and answer its customers.
- ✓Claim and edit your profile
- ✓Reply publicly to every review
- ✓Flag a review for a moderator
- ✓Score badge and review widget for your site
- ✓Bring your reviews: import your own Feefo, Google or Yelp export
- ✓Insights dashboard and public API
- ✓Identical ranking and display to paid profiles
Review Requests
Most useful$39/month
Ask every past customer for an honest review, automatically.
- ✓Three-email request sequence, timed after the service
- ✓Upload a customer list or BCC us on receipts
- ✓Verified-customer label on every review that comes back
- ✓Stops on click, review, unsubscribe or bounce
- ✓Unlimited requests, no per-invitation cap
- ✓Cancel any time, month to month
Pro
Planned$99/month
For businesses with several locations and a team.
- ✓Multiple locations under one account
- ✓Team seats with roles
- ✓Location-level insights
- ✓Everything in Review Requests
Not for sale yet
What the money cannot buy
A better position in any list. Ranking is score, then review count, then name.
A higher score. Paid and free profiles are scored by the same function from the same reviews.
Removal of a review. Only a moderator can remove one, with a reason code, and the reviewer gets an appeal.
Choosing which customers get asked. Every request campaign asks everyone on the list.
Full comparison with Trustpilot and Feefo: Compare.
Questions
- Does paying improve my score or ranking?
- No, and it cannot. Rank and score are computed from reviews alone; the billing table is never read by anything public. We test for this on every build.
- Is there a contract?
- No. Review Requests is month to month and you can cancel from your billing page in two clicks. Your profile, replies, widget and imported reviews stay.
- How many requests can I send?
- As many as you have customers. There is no per-invitation cap. Each customer is asked at most once per 90 days and every email has a one-click unsubscribe.
- Can I bring reviews from another platform?
- From Feefo, Google or Yelp, yes, free: export them from your own account and upload the file. They publish with their original dates, labeled as imported, and count at reduced weight. Trustpilot exports are not accepted because Trustpilot's terms do not allow its reviews to be shown anywhere but through its own widgets.
- Why is it so much cheaper?
- Replies, widgets and analytics cost us almost nothing to run, so we do not charge for them. The request sequence sends real email on your behalf, and $39 covers that comfortably.
- What about several locations?
- A Pro tier for multi-location businesses and team seats is planned. Until then, each location is its own free profile and can run its own requests.